The following are the necessary terms for our communication and transactions through our online store www.batonpremier.com
Every visitor or user of our website (www.batonpremier.com) must carefully read and study the terms of use and the terms of service that follow before visiting or using the websites and the services offered on them and refrain from using them in case he disagrees. Otherwise it is shown that he/she expressly and unconditionally accepts them and gives his/her consent. The following terms of use apply to all content and everything included on the pages of our website.
Our company may at any time modify the terms and conditions of use – users/visitors should in any case check for any changes and if they continue to use it is shown that they expressly and without reservation accept the modified terms and conditions.
Privacy Policy
This Privacy Policy Statement – Terms and Conditions describes how we use and protect your personal data, as well as the terms and conditions of use of this website www.batonpremier.com. This Privacy Policy only covers the personal data that you, our customers, provide to us during your order on this website.
We designed www.batonpremier.com so that the user can browse the site without providing any personal information. We only need personal data when you become a member and proceed to purchase products/services or if you choose to receive our emails.
We only collect information voluntarily provided by users of this website in order to facilitate prompt and efficient communication between customers and our stores, process customer orders and respond to customer inquiries. The information given is used to measure the number of visitors, address their needs for more products and facilitate transactions between customers and the company. We will not share, sell or otherwise distribute any personal information about users and customers.
Copyright
The entire content of the website, including, but not limited to, texts, graphics, photographs, illustrations, images, services provided, is the intellectual property of the website and is governed by national and international copyright legislation, with the exception of the expressly recognized rights of third parties. Therefore, it is expressly prohibited to reproduce, republish, copy, store, sell, transmit, distribute, publish, perform, download, translate or modify in any way, parts or
excerpts of the entire content, without the express prior written consent of the Company. Exceptionally, it is permitted to save and copy parts of the content on an ordinary personal computer, for strictly personal use (private study or research, educational purposes), without the intention of commercial or other use, and always provided that the source
of the material is indicated , without this in any way implying the granting of copyright. The Company does not control the availability, content, protection of personal property, quality and completeness of other websites and pages referred through “links”, hyperlinks or advertising banners. These links are provided exclusively for the service of visitors/users of the website and the websites to which they refer subject to the appropriate terms of use from these websites.
Obligations and responsibility of the user
To use this website, you must register, agree to provide authentic information when requested, and be an adult (minors can only access our website with parental consent). By registering you unconditionally agree to our “Terms of Use”, which may be amended from time to time.
The user of the website is obliged to comply with the rules and provisions of Greek, European and international law and the relevant legislation on telecommunications, and must refrain from any illegal or unfair use of the content and services of the website. The user must also behave in a courteous, polite and discreet manner when visiting and using the website, while the use of unfair competition practices or other practices that are contrary to “netiquette” (Code of Conduct for Internet Users) is expressly prohibited. The user is solely responsible for any damage caused to the website or the network in general by abuse or improper use of the services provided.
Limited liability
Without providing any guarantee or accepting any responsibility, the Company makes every effort to ensure that the information and content of its website are characterized by the greatest possible accuracy and clarity, are updated, complete, correct and available. In no event, including negligence, shall the Company be liable for any damage caused to the user as a result of the use of our website. The information and services are provided “as is”, without any warranty, express or implied, including warranties of merchantability or fitness.
Applicable law and other terms and conditions
This user agreement is subject to the provisions of Greek law and is interpreted in light of the usual rules of good faith, business ethics and the economic and social purpose of the Company. If any of its provisions is considered contrary to the law and, therefore, invalid or can be declared invalid, it automatically ceases to have any effect, without affecting in any way the validity of the other provisions. No modification of the terms of the contract is accepted and does not form part of the contact, unless expressed in writing and formally incorporated into the contract.
Cookies
This website uses cookies – small text files placed on your computer to help the website provide a better user experience. In general, cookies are used to store user preferences, store information about things like shopping carts, and provide anonymous tracking data to third-party applications like Google Analytics. As a general rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this and other websites. The most effective way to do this is to disable cookies in your browser. We suggest consulting your browser’s Help section or taking a look at the About Cookies website, which offers instructions for all modern browsers
Payment methods
Card payments via Klarna
Payment by Credit / Debit or prepaid card of Visa, Mastercard, Maestro, AmericanExpress, Diners.
Bank deposit
Pay on delivery
Our store has all modern transaction security standards.
Unnecessary Product Return
The customer has the right to return the products he purchased without any cost and without having to explain the reason for his decision to return the products within seven (7) calendar days from the date of receipt. Return costs are borne by the store.
IMPORTANT UPDATE
The cost of the first return is borne by the store only when the buyer makes the shipment by ACS courier
If he uses any other transport company, the cost will be borne by him and the store will not accept the return of the product.
Before sending the product please contact us by email at info@batonpremier.com or by phone on 0030 2310241467
Returns will only be accepted after the product to be returned has been inspected. The product must be in the exact same condition as it was delivered.
In all cases of return, it is the customer’s responsibility to return all documents accompanying the product intact and in perfect condition (eg invoice, retail receipt).
In case of return, the store offers an immediate replacement of the product with another product of the buyer’s choice or a credit for the price with a duration of six (6) months and no refund.
In the case of replacement, the store bears the shipping costs, but if the buyer returns the product a second time, he bears the return costs and the costs of replacing with another product.
We note that:
Offer products and previous season products are not subject to change
RETURNED PRODUCTS MUST:
Not to be used, washed or altered in any way.
Be in their original packaging and in the same excellent condition in which you received it together with the retail receipt and including the product’s special markings and all accompanying accessories if any (company tags, extra buttons, etc.).
In the case of shoes and accessories, they must be returned in the original designer box in which you received them.
Make sure the product return packaging is in good condition to avoid any damage that may occur during transport.
Shoes must be returned without marks on their soles, in excellent condition without any wear. Shoes that are returned without the designer box, in a damaged box or shoes that have marks on the soles, or on the leather and are “stepped on” are not will be accepted and returned to the customer.
Search and locate the shipment easily and quickly
As soon as your order has been shipped, you will receive a confirmation email that will also include the order number. courier delivery. Shipments are made daily until 5pm. Orders received by the store from 5pm Friday to Sunday will be processed the next business day.
The primary goal of our company is for orders to be fulfilled within 24 hours. Estimated delivery time starts from the day the shipping company receives the order and is estimated to be 1-3 business days. Our store bears no responsibility for any delays arising from the transport companies.
QUALITY CONTROL
All products are subject to quality control before being shipped to the customer.
We have made every effort to capture the colors of the products as accurately as possible on www.batonpremier.com. However, since computer monitors differ, we cannot guarantee that your monitor will render any color accurately.
The address to which the returned products will be sent is: